Returns & Exchanges

At The Pie Hole, we take pride in our fresh-baked goods and want you to be completely satisfied with every bite. Due to the perishable nature of our products, we offer a satisfaction guarantee to ensure every customer has a delicious experience.

1

Contact Our Team

If your order arrived damaged or did not meet your expectations, please email our support team within 24 hours of delivery with your order number.

2

Provide Proof

Include clear photographs of the pie and its packaging so we can document the issue and improve our shipping or baking processes.

3

Review Process

Our quality assurance team will review your request within 1 business day to determine the best resolution for your specific case.

4

Resolution

Approved claims will receive either a full replacement pie shipped at the next available date or a credit to your account for future cravings.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing